SHIPPING POLICY
At The Bloom Studio, every bouquet is carefully handcrafted using fresh seasonal flowers and prepared with care. Our goal is to deliver each arrangement in flawless condition.
Delivery Area
We currently deliver across Auckland's North Shore, West Auckland, and selected surrounding suburbs.
If you're unsure whether we deliver to your location, please contact us before placing your order.
Delivery Days
We currently offer deliveries on scheduled delivery days.
Flower subscription deliveries are made according to your selected subscription schedule.
Special orders may be available by arrangement.
Delivery Time
While we aim to deliver within your preferred delivery window, exact delivery times cannot be guaranteed due to traffic, weather, and other unforeseen circumstances.
Delivery Instructions
Please provide clear delivery instructions when placing your order.
If no one is available to receive the flowers, we may leave them in a safe location where appropriate and at your own risk.
Incorrect Delivery Information
Please ensure all delivery details are accurate.
The Bloom Studio is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Additional delivery charges may apply if redelivery is required.
Freshness Guarantee
We carefully select and prepare every bouquet using fresh, seasonal flowers.
If your flowers arrive damaged or you experience any issue with your order, please contact us within 24 hours of delivery. Including a photo of the bouquet will help us assess the situation and find the best solution.
Changes or Cancellations
If you need to change your delivery details or cancel your order, please contact us as soon as possible.
Requests made after your flowers have been prepared may not be possible.
Contact Us
If you have any questions regarding delivery, please contact:
The Bloom Studio